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In this episode, I explore the question of how a system of management programs an organization, including the tasks of its manual workers and knowledge workers. A few examples are given to illustrate the points.

Charles G. Chandler, Ph.D.
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Reference:
1. Taylor, F.W. 1911. The Principles of Scientific Management. Dover Publications: Mineola, NY (1998 edition).

2. Drucker P. F. 1999. Management Challenges for the 21st Century. HarperCollins: New York, NY.