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This week’s episode is a rerun from episode 001, first published February 4, 2016.
In the first, introductory episode I discuss the nature of the podcast, what it is expected to include in coming episodes, and introduce a manifesto for The Age of Organizational Effectiveness.
I believe that the goal of every organization is to be effective within its environment; effectiveness confers all that an organization needs to survive and thrive. What is effectiveness, you may ask? It is about converting an organization’s supply-side intentions (to serve its environment through its offerings) into expected demand-side behaviors (i.e., uptake, adoption or use of the offerings). While even a drug cartel can be effective, beneficial organizations guarantee and ensure that positive values are expressed within their processes. The principles of effectiveness are applicable to all organizations — including business, government, and nonprofit. Serve your environment & be rewarded in return.
Charles G. Chandler, Ph.D.
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